Pampering your customers is the most effective means of engaging them, winning their loyalty and making them your best ambassadors. Guide them throughout the top level customer experience with Visiativ Customer Relationship Chatbot.
Don’t wait for your visitors to ask you a question.
Surprise them! With the support of predefined conditions and your knowledge base, Visiativ Customer Relationship Chatbot will start a conversation at key points during customer experience, providing personalized notifications and content adapted to your users.
Giving the right information at the right moment is key to effective customer relations and improved conversion rates.
Once conversation is initiated, your chatbot will defined intentions of your visitors.
Based on pre-defined scenarios and decision trees, it will qualify inquiries to facilitate browsing, directing your prospects toward the right pages and guiding their actions.
A happy client is more likely to come back again and again.
With Visiativ Customer Relationship Chatbot conversational technologies, you increase customer satisfaction by being available 24/7 in order to offer immediate operational assistance with any post-sales service matter.
Login, receipt of payment, delivery… All information are delivered instantaneously by your bot.