Defining Your Personas to Adapt Your Chatbot
Some of these chatbots have a human avatar, while others don’t. Some are serious, while others exercise humor. But the thing that ensures the quality of the user experience is the match between the virtual assistant and the user: the machine must precisely know the target it’s addressing!
An Interview with Chatbot Project Manager
he rise of the conversational agent has led to the development of a brand-new position: that of the Chatbot Project Manager. Do you know the ins and outs of this profession that’s essential for effective chatbot implementation?
3 Criteria for a Successful Chatbot Conversation
How can you gauge the success of a conversation with a chatbot? By evaluating the bot’s capacity to respond to the questions it’s asked and by examining the quality of the user experience it provides. In this article, discover the 3 criteria to follow closely when evaluating the performance of a virtual assistant.
The Chatbot Manager: Your Virtual Assistant’s Indispensable Coach!
Chatbot Managers are indispensable for the proper deployment of a chatbot. They are involved in the design and configuration of the virtual assistant and play a leading role during the kick-off phase.
Chatbot Roll Out: 3 Steps to Successfully Guiding Your Company!
It’s settled: you’re going to deploy a chatbot! This virtual assistant will be instrumental in changing the way you interact with clients. But to be effective, it still must be accepted by your entire staff, while also fulfilling precise strategic and commercial objectives.
Should we talk about Operations Management (MOM) or MES ?
Differences and common points between MES and MOM - Complementarity between MOM solutions and Visiativ PLM solutions - Operations management functionalities (MOM)
Document validation circuits : win in reactivity
The module that manages document validation circuits, being one of the essential features of the GED, allows your company not only to dematerialize your information flow, but also to ensure the control and durability of the documents circulating in the database business.
Visiativ reinvents itself
Visiativ is reinforcing its position and integrating all its subsidiaries under a single brand. This is an opportunity for us to launch a new visual identity!
Project monitoring, a method that has become essential ?
Many companies use project monitoring on a daily basis to plan and measure the progress of their projects. Discover what project monitoring is !