Chatbots: Is Artificial Intelligence Indispensable?
Artificial intelligence never fails to fuel debates. Physicist Stephen Hawking feared that machines might replace humans, and entrepreneur Elon Musk painted a solemn portrait of AI, which he considered to be a menace.
Measuring Chatbot Effectiveness: 16 KPIs to Track
These measurements are indispensable for tracking the results of your chatbot, identifying any stumbling blocks and continuously improving its performance. But which metrics should you choose?
The Avatar, a Social Representation of the Self
What is the Avatar . We can answer this question more easily today due to the media buzz around virtual worlds such as Second Life and the success of James Cameron’s movie, Avatar. However an avatar doesn’t limit itself to a random 3D character lost in an empty island or a bluish extraterrestrial…
Artificial Intelligence Watch: 9 Must-Follow Twitter Accounts
What do a studio partnered with a French banking group, a consultant from a major British auditing firm and a Quebec AI conglomerate all have in common? The answer: they all post Tweets containing valuable information regarding new technologies and AI.
7 Tips for Implementing a Smart Chatbot
Infinitely more complex, a project like this entails calling upon various areas of expertise and deploying a long-term strategy to make the bot functional and relevant, with the ability to evolve. Does it sound overwhelmingly complicated? Take these 7 tips for implementing a smart chatbot and follow them to the letter.
Defining Your Personas to Adapt Your Chatbot
Some of these chatbots have a human avatar, while others don’t. Some are serious, while others exercise humor. But the thing that ensures the quality of the user experience is the match between the virtual assistant and the user: the machine must precisely know the target it’s addressing!
An Interview with Chatbot Project Manager
he rise of the conversational agent has led to the development of a brand-new position: that of the Chatbot Project Manager. Do you know the ins and outs of this profession that’s essential for effective chatbot implementation?
3 Criteria for a Successful Chatbot Conversation
How can you gauge the success of a conversation with a chatbot? By evaluating the bot’s capacity to respond to the questions it’s asked and by examining the quality of the user experience it provides. In this article, discover the 3 criteria to follow closely when evaluating the performance of a virtual assistant.
The Chatbot Manager: Your Virtual Assistant’s Indispensable Coach!
Chatbot Managers are indispensable for the proper deployment of a chatbot. They are involved in the design and configuration of the virtual assistant and play a leading role during the kick-off phase.